About

Dave Lewis

I am an experienced technical writer with strong research, organization, and writing skills. I have a proven track record in implementing and maintaining documentation single-sourcing systems that are reliable, flexible, and cost-effective. I help teams make complex things clear.

Background

Experience

Over a decade working in technical communication across software, SaaS, and developer tooling. I've embedded with engineering teams, led documentation initiatives from scratch, and built content systems that scale.

Education

Bachelor of Arts (B.A.), English
Simon Fraser University, 2000.

Skills

Authoring & Content

  • Oxygen XML Author
  • XMetaL Author
  • DITA XML Standard
  • Markdown
  • Adobe FrameMaker
  • Schematron
  • Figma
  • SnagIt

Publishing & Toolchain

  • DITA Open Toolkit (DITA-OT)
  • Zendesk Knowledge
  • GitHub Actions
  • CI/CD Pipelines
  • Hugo
  • Docusaurus
  • Redoc
  • XSLT

Development & Analysis

  • Python
  • HTML / CSS / JavaScript
  • Claude Code
  • SQL
  • Git / GitHub
  • OpenAPI / Swagger
  • Docker
  • Jira & Confluence

What I do

Structured Authoring & Content Systems

DITA-based architectures, single-source publishing, and scalable toolchains that support multiple development teams, output formats, and product lines.

API & Developer Documentation

OpenAPI specifications, REST references, CLI guides, and integration docs built from hands-on API use, written for developers who rely on them.

Documentation Engineering

Python automation, CI/CD integration, platform migrations, and docs toolchain improvements, handled end to end.

UX Writing & In-App Content

UI copy and user flows reviewed in Figma early, so content fits the product and is aligned from the start.

Interested in working together?

Get in touch