Portfolio
Selected technical writing work including end-user and administrator documentation and migrations. Filter by discipline or scan the full list.
5 results · sorted by recency
Alida Help Center
2026Comprehensive documentation for the Alida Platform, covering generative AI features, administration, and reporting and analytics.
- Technical Writing
- Documentation
- DITA
- Zendesk
Zendesk Knowledge Migration
2025Led the migration of more than 1,500 DITA topics from product-focused help sites to a unified Zendesk Knowledge Base, including a full toolchain transition and custom publishing automation.
- DITA
- Content strategy
- Zendesk
docs.activestate.com
2020Unified documentation for five open-source language bundles, the ActiveState Platform, and Komodo IDE under a single Markdown and Hugo docs-as-code pipeline.
- Technical Writing
- Markdown
- Docs-as-code
davetlewis.ca
2026A personal portfolio site built with Astro and Markdown, exploring AI-assisted web development. Hosted on AWS S3 with CloudFront.
- Claude Code
- Docs-as-code
- Astro
tech-terms API
2026A public REST API for technical writing terminology, validated and deployed using a docs-as-code CI/CD pipeline.
- Technical Writing
- API
- Python